Digital transformations are fully underway at many companies, but organizations still have work to do to optimize their digital operations, according to new study from software company ASG.
For its report, “Data Intelligence Priorities 2019: The Impact of Digital Transformation on the IT Organization and Data Professionals,” AGF surveyed more than 200 IT executives worldwide and found that nearly half (45 percent) have completed one or more projects related to digitization.
Even more organizations are using data to gain insight into the business and guide decisions, including improving internal processes (66 percent) and enhancing customer service and/or support (66 percent).
While data-driven businesses might be digitized, however, they are not yet optimized. Digital transformation requires collaboration across the IT and business sides of organizations, the report noted, but 91 percent of respondents said IT is still driving digitization efforts. IT leaders need to get data into the hands of business users to enable the end-to-end transformation they’re striving for.
IT and data professionals are struggling to meet the critical needs of their core functions including security, governance and compliance, the study said.
Non-compliance is a top concern among respondents, and this is largely due to a lack of visibility at most organizations. Two thirds of the respondents said their organizations do not have complete visibility into their information supply chain.