Artificial intelligence used to classify electronic documents

The Australian Human Rights Commission (AHRC) has become the first government agency to operate wholly in the cloud – and is now using the power of artificial intelligence and machine learning to automatically classify records and documents.  The project, called RADICAL (Record and Document Innovation and Capture – Artificial Learning), …

Analog Records Management Challenges

Each year, the National Archives and Records Administration releases its Federal Agency Records Management (FARM) report. The 2017 version, released in August 2018, shows that agencies are mostly on track for meeting upcoming records management deadlines that will shift the government towards a more modernized, digitally inclusive state. Despite their …

An Approach to Email Records Management

Recent headlines regarding Hillary Clinton’s use of private email at the State Department, Lois Lerner’s missing emails at the IRS, along with looming deadlines for the implementation of electronic email recordkeeping from the Office of Management and Budget highlight urgency surrounding the management of federal email records.  The Federal Records …

Powerful Benefits of Paperless Processes

Going paperless? It’s more common than ever for government and public sector organizations facing the need to improve performance, yet keep costs under control. With government workflow automation, they can achieve at least four major benefits. Other challenges? These organizations are faced with the challenge of collecting and securing vast …