Embracing Digitization and Using ECRM Tools

How to Innovate Document Processing and Leverage Automation   The City of Austin is known – in records management circles, at least – to have a forward-thinking approach to managing government records. But even they have had digitization challenges that many can identify with. Legacy systems and hardware no longer …

Artificial intelligence used to classify electronic documents

The Australian Human Rights Commission (AHRC) has become the first government agency to operate wholly in the cloud – and is now using the power of artificial intelligence and machine learning to automatically classify records and documents.  The project, called RADICAL (Record and Document Innovation and Capture – Artificial Learning), …