Records Management and Digital Government Does Not Get Cheaper

The National Archives and Records Administration is best known for preserving centuries-old documents, like the Declaration of Independence and the U.S. Constitution, but the agency is facing a different set of challenges in storing the government’s troves of emails and website records from the past couple decades. “It’s interesting to …

Make the Most of Document Management

“An effective document management strategy should also enable continual improvement across the business – of workflows and processes, of access to insights, user experience and more” In the breakneck race towards digitalisation, it’s easy to lose sight of the important role the document continues to play. Whether printed or digital, …

Tech-charged customer collaboration delivers market innovation

The digital business delivers more innovative, connected products to market by leveraging collaboration technology that breaks down silos separating product lines, teams and regions, and connects both internal and external customers. When Under Armour, a major player in the performance apparel market, adopted 3D printing technology to make insoles on …

Multi-tenancy in the cloud: Is it the enterprise, or the application?

In simple terms, many cloud users think of the “public cloud” as a multi-tenant environment where each client, or tenant, purchases a slice or “room” in the cloud. Users receive security and privacy assurances, but understand that they may still have nosy neighbors. The users need to remember to “lock” …

Data governance and information ownership: Enterprise relationship issues with data

Even the best relationships have issues, and your organization’s relationship with data is no different. Particularly problematic are questions of data governance. Does data belong to the enterprise that houses it, or secures it in the cloud? Do consumers have a voice in its uses and if so, how much …