State of Texas DIR

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Contract No. DIR-TSO-3392

IQBG State of Texas DIR


The Contract

Through this contract, any Texas state agency, unit of local government or institution of higher education can acquire, through the IQ Business Group (IQBG), OpenText Products and Solutions  (, as well as the professional services required to install, design, implement and maintain the solutions .  This contracting vehicle also allows for Enterprise Content Management related services such as high-level assessments, requirements analysis, and solution design regardless of ECM platform.  DIR Customers have the ability to buy OpenText software at a significant discount off MSRP. More information on OpenText products and IQBG professional services pricing can be found HERE. This contract with IQBG for has a contract term of one year with two, one-year optional extensions that may be exercised by DIR at its discretion. Information regarding the IQBG DIR Contract is located on DIR’s Website

Cooperative Contracts Program

This contract is part of the Cooperative Contracts Program created by Texas Department of Information Resources (DIR). The Cooperative Contracts Program creates contract vehicles that satisfy statewide procurement requirements for software products, including Software as a Service (SaaS), and the associated services associated with implementing solutions built using the products. The Program combines the buying power of authorized customers to obtain volume-discounted pricing, to shorten the time required, and to make it easier for them to acquire the technology products and services that they need to improve productivity, increase efficiencies, raise levels of service to constituents, and improve regulatory compliance.

Under the Cooperative Contracts Program, customers place orders with and issue payments directly to the vendors participating in the Co-op Contracts Program.

Warranty & Return Policies

Limited Software Warranty – OpenText (OT) warrants to Licensee that Software: (a) will be free of all known viruses at the time of first delivery; and (b) will perform substantially in accordance with its accompanying Documentation for 60 days from the date of first delivery. OT’s entire liability, and Licensee's sole remedy, for each breach by OT of the warranty in: (i) clause (a) is limited to requiring OT to deliver a replacement copy of the Software to Licensee free of known viruses; and (ii) clause (b) is limited to requiring OT to correct or work around the portion of the Software giving rise to such breach within a commercially reasonable time, failing which OT will refund all License Fees attributable to the portion of the Software giving rise to the breach.

Warranty Exclusions.  The warranties do not apply to any breach caused by: (a) any change to the Software, except where the changes were made by OT through Support Software; (b) Licensee's failure to provide a suitable installation or operating environment for the Software; (c) use of the Software on or caused by software, firmware, computer systems, data, technology or a hardware platform not approved by OT in writing; (d) any telecommunications medium used by Licensee; (e) failure of Licensee or user  to comply with the Documentation; or (f) failure of Licensee to report a warranty claim within the warranty period.  OT does not warrant that the Software is error-free or will operate without interruption.

How To Order

Customers contact Chris Legnon for products and/or services and pricing information, negotiate their own service level agreements and additional terms and conditions, if any, and send their purchase orders (with the DIR contract number) to Chris Legnon and payments directly to IQBG.

Chris Legnon is the IQBG Regional Director for Texas and is responsible for guiding all business relative to this contract. Chris is available to assist DIR Customers in determining which EIM products and services best match their specific requirements; and, to help with the creation of Purchase Orders and Statements of Work as relevant to their needs.


Contact Chris Today...

Chris Legnon, PMP, ITIL
IQBG Regional Director
clegnon @
(1) (512) 423-4481